{"id":4795,"date":"2022-06-03T09:15:20","date_gmt":"2022-06-03T07:15:20","guid":{"rendered":"https:\/\/api-k.com\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/"},"modified":"2023-07-26T11:02:16","modified_gmt":"2023-07-26T09:02:16","slug":"you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip","status":"publish","type":"faq","link":"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/","title":{"rendered":"You have an android and the KIP app can’t detect your KIP?"},"content":{"rendered":"\n

*To find your phone’s Android version:<\/strong> \nGo to “Settings” \u2192 “About Phone” \u2192 “Android Version”. \n \nOn your phone, some authorizations must be given so the KIP application can retrieve information from your beacon.<\/strong> \n– If the authorizations are not given (or are given incompletely), when the KIP application is in the background, the phone does not authorize its bluetooth scan anymore. \n– The application can no longer “listen” to the KIP continuously, which explains a lack of connection with the beacon and\/or less detailed traces (you rely only its radio communications, which are by definition less frequent). For more information on the emission frequencies of the KIP, see here)<\/a><\/span> \n \nFor Android 12* and higher:<\/strong> \nYou are no longer obliged to activate your phone’s GPS. However, it is mandatory to authorize the KIP app’s scan for “Devices in proximity”. \nTo do this, on your phone, go to “Settings” -> “Privacy” -> “Authorisation management” -> “Devices in proximity” \u2192 find the “KIP” application \u2192 select “Authorise”.<\/p>\n\n

For Android 11* and lower:<\/strong> \nFor your phone’s bluetooth to work properly and detect your KIP, you will also need to activate your GPS. \nAlthough the KIP solution does not use your phone’s GPS (but the one included in the beacon)<\/strong>, Android requires certain authorisations to perform a permanent bluetooth scan. These authorisations include the GPS: its activation is therefore mandatory with some brands and versions of Android phones. \n \nIf you have a Huawei, in addition to the above settings:<\/strong> \nYou must explicitly allow your phone to continuous scan in bluetooth. To do this, go to “Settings” -> “Location data” -> “Advanced settings” -> “bluetooth search enabled”. \n \nIf you have any problems, questions or need additional support, please contact us at support@k-ip.fr<\/p>\n","protected":false},"author":18,"template":"","faq_groups":[40,41],"class_list":["post-4795","faq","type-faq","status-publish","hentry","faq-group-app-en","faq-group-usage-en"],"acf":[],"aioseo_notices":[],"yoast_head":"\nYou have an android and the KIP app can't detect your KIP? - APIK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"You have an android and the KIP app can't detect your KIP? - APIK\" \/>\n<meta property=\"og:description\" content=\"*To find your phone’s Android version: Go to “Settings” \u2192 “About Phone” \u2192 “Android Version”. On your phone, some authorizations must be given so the KIP application can retrieve information from your beacon. – If the authorizations are not given (or are given incompletely), when the KIP application is in the background, the phone…\" \/>\n<meta property=\"og:url\" content=\"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/\" \/>\n<meta property=\"og:site_name\" content=\"APIK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/APIKMediaLink\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-26T09:02:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/api-k.com\/wp-content\/uploads\/2021\/12\/Fichier-2-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"366\" \/>\n\t<meta property=\"og:image:height\" content=\"204\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@APIKsolution\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/\",\"url\":\"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/\",\"name\":\"You have an android and the KIP app can't detect your KIP? - APIK\",\"isPartOf\":{\"@id\":\"https:\/\/api-k.com\/en\/#website\"},\"datePublished\":\"2022-06-03T07:15:20+00:00\",\"dateModified\":\"2023-07-26T09:02:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/api-k.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"You have an android and the KIP app can’t detect your KIP?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/api-k.com\/en\/#website\",\"url\":\"https:\/\/api-k.com\/en\/\",\"name\":\"APIK\",\"description\":\"S\u00e9curit\u00e9 & G\u00e9opositionnement\",\"publisher\":{\"@id\":\"https:\/\/api-k.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/api-k.com\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/api-k.com\/en\/#organization\",\"name\":\"K-IP\",\"url\":\"https:\/\/api-k.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/api-k.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/api-k.com\/wp-content\/uploads\/2021\/12\/Frame-1-1.png\",\"contentUrl\":\"https:\/\/api-k.com\/wp-content\/uploads\/2021\/12\/Frame-1-1.png\",\"width\":329,\"height\":70,\"caption\":\"K-IP\"},\"image\":{\"@id\":\"https:\/\/api-k.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/APIKMediaLink\/\",\"https:\/\/twitter.com\/APIKsolution\",\"https:\/\/www.instagram.com\/kip_konnected\/\",\"https:\/\/www.linkedin.com\/company\/api-k\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"You have an android and the KIP app can't detect your KIP? - APIK","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/","og_locale":"en_US","og_type":"article","og_title":"You have an android and the KIP app can't detect your KIP? - APIK","og_description":"*To find your phone’s Android version: Go to “Settings” \u2192 “About Phone” \u2192 “Android Version”. On your phone, some authorizations must be given so the KIP application can retrieve information from your beacon. – If the authorizations are not given (or are given incompletely), when the KIP application is in the background, the phone…","og_url":"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/","og_site_name":"APIK","article_publisher":"https:\/\/www.facebook.com\/APIKMediaLink\/","article_modified_time":"2023-07-26T09:02:16+00:00","og_image":[{"width":366,"height":204,"url":"https:\/\/api-k.com\/wp-content\/uploads\/2021\/12\/Fichier-2-1.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@APIKsolution","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/","url":"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/","name":"You have an android and the KIP app can't detect your KIP? - APIK","isPartOf":{"@id":"https:\/\/api-k.com\/en\/#website"},"datePublished":"2022-06-03T07:15:20+00:00","dateModified":"2023-07-26T09:02:16+00:00","breadcrumb":{"@id":"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/api-k.com\/en\/faq\/you-have-an-android-and-the-k-ip-app-cant-detect-your-k-ip\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/api-k.com\/en\/"},{"@type":"ListItem","position":2,"name":"You have an android and the KIP app can’t detect your KIP?"}]},{"@type":"WebSite","@id":"https:\/\/api-k.com\/en\/#website","url":"https:\/\/api-k.com\/en\/","name":"APIK","description":"S\u00e9curit\u00e9 & G\u00e9opositionnement","publisher":{"@id":"https:\/\/api-k.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/api-k.com\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/api-k.com\/en\/#organization","name":"K-IP","url":"https:\/\/api-k.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/api-k.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/api-k.com\/wp-content\/uploads\/2021\/12\/Frame-1-1.png","contentUrl":"https:\/\/api-k.com\/wp-content\/uploads\/2021\/12\/Frame-1-1.png","width":329,"height":70,"caption":"K-IP"},"image":{"@id":"https:\/\/api-k.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/APIKMediaLink\/","https:\/\/twitter.com\/APIKsolution","https:\/\/www.instagram.com\/kip_konnected\/","https:\/\/www.linkedin.com\/company\/api-k\/"]}]}},"_links":{"self":[{"href":"https:\/\/api-k.com\/en\/wp-json\/wp\/v2\/faqs\/4795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/api-k.com\/en\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/api-k.com\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/api-k.com\/en\/wp-json\/wp\/v2\/users\/18"}],"wp:attachment":[{"href":"https:\/\/api-k.com\/en\/wp-json\/wp\/v2\/media?parent=4795"}],"wp:term":[{"taxonomy":"faq-group","embeddable":true,"href":"https:\/\/api-k.com\/en\/wp-json\/wp\/v2\/faq_groups?post=4795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}