Please note that you will receive very few KIP emails. Our communication is limited to the creation of your account and occasionally, when the app’s notifications do not reach the phones concerned. It is therefore important to use a real and used email address. Look in the spam box: our emails can be intercepted by the webs of the net. We also advise you not to use a Free email address (“firstname.lastname@example.org”). Many companies (us included) see their emails blocked by Free servers. Our technical team is working on this subject and we are waiting for their feedback.