To solve this, simply go outside and wait (or leave your beacon outside) for about 5 minutes. The GPS of your KIP beacon will find its position.
This may be due to the KIP being switched off/inactive for a long period of time: whether it is the first time you have switched on the KIP after purchase or you have not used it for some time. If you are indoors, the effect can be aggravated. Quick tech moment, why does this happen? To know where satellites are and when to talk to them, the KIP records a map and their positions according to a calendar. So when a satellite passes over the KIP, it knows how and when to communicate with it. However, this information is only valid for a certain period of time: just like the stars are not at the same position every night at the same time, the satellites shift with time. To compensate for this phenomenon, each time a satellite exchanges with the beacon, it sends a new “updated” map. Thus, in normal conditions, the GPS works quickly and correctly. When the GPS is turned off for a long time, its map is no longer up to date, so it searches for satellites at random. Thus, it will take longer to find them and therefore to give its position. At the first communication the problem will be solved, since he will have recovered an updated map.
Indoors, the GPS has even more difficulty to “see” the satellites: the problem is even more accentuated.