YES! And we encourage you to do it to be prepared in any situation! You can test the distress alert, but don’t forget to let your loved ones know it’s a test 😉 Distress alerts are not limited and do not generate any additional cost of use. To see how to make a distress…
Yes, but only you want it, by setting up and launching your outing on the app and by turning on your KIP. As soon as you are on the KIP and/or GSM network, your positions and information will be transmitted to the selected loved ones.
To ensure that your beacon is always up to date, go to your KIP application. Click on the burger menu, located top left, then on “Update your KIP”. Then, follow the instructions on the interface. Good to know ! For security reasons, only an owner can update his KIP. Thus, the KIP must be…
Yes, the KIP is covered by the legal warranty of conformity for 2 years. The KIP is thus guaranteed during this period, starting from the date of purchase, with a use in conformity with the recommendations. The legal guarantee of conformity does not cover apparent defects, deterioration of the product due to abnormal use or…
*To find your phone’s Android version: Go to “Settings” → “About Phone” → “Android Version”. On your phone, some authorizations must be given so the KIP application can retrieve information from your beacon. – If the authorizations are not given (or are given incompletely), when the KIP application is in the background, the phone…
Please note that you will receive very few KIP emails. Our communication is limited to the creation of your account and occasionally, when the app’s notifications do not reach the phones concerned. It is therefore important to use a real and used email address. Look in the spam box: our emails can be intercepted…
Unfortunately, we cannot change the volume of the KIP. Very efficient outdoors but a bit noisy indoors, you can reduce the volume considerably by placing a finger on the sound output. You will be less surprised ;).
Yes, as long as you dissociate your KIP from your account. To do so, contact KIP support by email, detailing your request. For a new user to be able to associate the KIP, you will have to communicate its original activation code, located inside the packaging. We advise you to keep the activation code…
You are designated as a loved one for a person equipped with a KIP and you want to watch over him/her when he/she goes out? Here are the essential steps to take: And that’s it! You will receive a notification as soon as your KIPPER shares his/her outing. You will also be notified in case…
Yes, the KIP works at sea, on the nearby coastline, up to more than 5 km! To visualise in detail the coverage of the KIP on this area, look at our coverage model here. The simulations take into account a KIP placed 1 meter above sea level. To ensure the dispersion of the…