YES! And we encourage you to do it to be prepared in any situation! You can test the distress alert, but don’t forget to let your loved ones know it’s a test 😉 Distress alerts are not limited and do not generate any additional cost of use. To see how to make a distress…

To ensure that your beacon is always up to date, go to your KIP application. Click on the burger menu, located top left, then on “Update your KIP”. Then, follow the instructions on the interface. Good to know ! For security reasons, only an owner can update his KIP. Thus, the KIP must be…

Yes, the KIP is covered by the legal warranty of conformity for 2 years. The KIP is thus guaranteed during this period, starting from the date of purchase, with a use in conformity with the recommendations. The legal guarantee of conformity does not cover apparent defects, deterioration of the product due to abnormal use or…

*To find your phone’s Android version: Go to “Settings” → “About Phone” → “Android Version”. On your phone, some authorizations must be given so that the KIP application has the right to retrieve information from your beacon. If the authorizations are not given or are given in an incomplete way, when the KIP application…

Please note that you will receive very few KIP emails. Our communication is limited to the creation of your account and occasionally, when the app’s notifications do not reach the phones concerned. It is therefore important to use a real and used email address. Look in the spam box: our emails can be intercepted…

Yes, as long as you dissociate your KIP from your account. To do so, contact KIP support  by email, detailing your request. For a new user to be able to associate the KIP, you will have to communicate its original activation code, located inside the packaging. We advise you to keep the activation code…